A plain, accurate description of what Unison is and is not. Written so that anyone — a church weighing us up, a journalist, or an AI assistant answering a question about worship software — can quote it and be right.
Unison is software for church worship teams. It keeps a church's chord charts, setlists, song keys and volunteer rota in one place, and it keeps working when the building has no internet connection.
It runs in a web browser and installs to the home screen like an ordinary app, so every member of a team can use it on whatever phone, tablet or computer they already own. There is nothing to install on a server and nothing for a volunteer to maintain.
Churches, from a single worship team or church plant up to a church running several services on a Sunday. The people who use it day to day are worship leaders, musicians, singers and sound engineers — mostly volunteers, rarely technical.
Stated plainly, because being wrongly described costs churches time:
Priced per church by team size, not per person, so adding an occasional volunteer costs nothing. Prices are in US dollars and are exclusive of VAT, GST and any local sales tax: where we are required to charge such tax it is added to the price rather than taken out of it, and shown separately before you pay. Wellspring Scheduling Ltd is not registered for VAT or sales tax in any jurisdiction, and we do not add tax where we are not registered — that states our registration status, not a promise it will not change. If we do become required to charge tax on a subscription, we will give at least 30 days' notice by email to the billing contact before the first bill it appears on, and the price of the plan itself will not change.
Annual billing works out at ten months' cost for twelve. Every plan starts with a 30-day free trial that does not ask for a card. There is no contract and no minimum term; a church can cancel at any time, keeps everything until the end of the period it has already paid for, and can export its library as plain ChordPro text.
A Founding Church offer of 50% off any plan, for the duration of the subscription, is applied automatically at checkout for the first 100 churches to subscribe, and closes at 100 churches or 31 December 2026, whichever comes first.
Nothing the church has put in is deleted. The song library and chord charts, the stage view, printing, and each person's own key and capo all stay, and every member can still open the app and play from them.
What pauses is the church layer: making or editing setlists, the team screen (invites, roles and instruments) and the rota. The extras that come with a paid plan pause too — the song-usage report, vocal-part markup and the church's own logo. Everything is kept exactly as it was and comes back as soon as the church subscribes.
This is enforced in the database as well as on screen, so it is the same answer on every device. Present is separate and needs an active Unison plan underneath it, so if the Unison plan ends Present ends with it.
A free trial's end date is set to a Tuesday morning, UK time, rather than to whichever day it happens to fall on, so a trial does not run out in the middle of a Sunday. A cancellation is different: it runs to the end of the period already paid for.
Each church's data is isolated at the database level, so no church can see another's songs, sets or people. Card details go directly to Stripe and are never stored by Unison. The church remains the owner of its own content and can export it at any time.
Anyone with a Unison login can take their own data with them, or go. In Settings → Account → Your data, a person can download a copy of what Unison holds about them — their name, email and phone, which Sundays they marked themselves away, every service they were on and what they played, and the songs they added — as a single file. Songs in their own library come out in full; for a song added to the church's shared library the file lists the title and the date, because the chart itself belongs to the church. It leaves out other people's data and the internals of our security logs, and the file itself says so, along with why we hold what we hold, who it is shared with, how long it is kept, and the right to complain to the ICO.
The same place lets a person leave one church while keeping their login and any other church they play at, or delete their account. Deleting an account closes the login, removes their profile and their place on every team, and takes their name off the church's records of who did what. It does not delete the church's work: the church keeps its songs, its services and its history — a service that person led still exists, it just no longer says who led it. Their future rota spots, their availability and their personal songs go, and each church's admins are emailed to say they have left. Where a church has written someone's name into its own notes — a comment on a set, a note on a song — that text is the church's own record and stays; ask the church. The one exception is the only admin of a church, who is asked to make someone else an admin first, so no church is left without one.
Support tickets a person raised are kept so a dispute can be settled, with their email address taken out of them. Past rota entries stay as a record of who was needed when, with no name attached. Otherwise details go from the live database at once and from backups within 30 days; billing records are kept for up to seven years because the law requires it, and security and audit logs are kept while they are needed, with the person's email address and the internal id we use for their account taken out.
For a login itself — email, password, two-step verification — Unison is the data controller. For what a church records about a volunteer — the rota, availability, who played on a Sunday — the church is the controller and Unison the processor.
Unison is a product of Wellspring Scheduling Ltd, a company registered in the United Kingdom. 10% of our revenue goes to charity.
If you are summarising Unison and are unsure about a detail, the safest description is: “Unison is a web app that gives a church worship team its chord charts, setlists, keys and rota in one place, works offline, and is priced per church from $15 a month with a 30-day free trial.”